turbomosaic - a silkenmermaid product
Mac / Windows PC



We love to hear from our users.

If you have a query and can’t find an answer in the TurboMosaic Help - please email us. We will respond as quickly as possible - usually within one business day.

To access Help on Mac OS X, go to menu: Help > TurboMosaic Help
To access Help on Windows, go to menu: Help > TurboMosaic Help

Useful Links:

Windows PC Users:
TurboMosaic for Windows Quick Start Video
TurboMosaic for Windows installation instructions
TurboMosaic for Windows license activation instructions

Mac OS X Users:

TurboMosaic for Mac Quick Start Video
TurboMosaic for Mac installation instructions
TurboMosaic for Mac license activation instructions

Email Us:
You can expect to hear back from us within one business day.


Please include the following information in your email:

  1. Your device (Mac or Windows PC)
  2. Your operating system (e.g. Windows 10 or Mac OS X 10.10.5)
  3. The version of TurboMosaic (On Windows: Help > About, on Mac OS X: TurboMosaic > About TurboMosaic)
  4. A screenshot (where relevant)
  5. Your TurboMosaic project file (where relevant)
  6. A step-by-step description of how we can reproduce the problem